First 4 months: Reviewed EVERY extracted document manually. 40-60 documents weekly. Every Saturday morning. 3 hours. Every single week.
Built confidence router. Now I review 8% of documents. Weekends back.
THE OLD WAY
Document processed → Extraction complete → Ping me → I manually review → Approve or fix → Post to client system
Every. Single. Document. Whether extraction confidence was 98% or 72%. Treated all the same.
Couldn’t trust automation. What if wrong data got posted?
THE CONFIDENCE INSIGHT
Document processing returns confidence score per field. 0.0 to 1.0.
High confidence (>0.90): Probably correct
Medium confidence (0.75-0.90): Might need checking
Low confidence (<0.75): Definitely needs human review
I was reviewing EVERYTHING, including the 92% that were highly confident and correct.
THE CONFIDENCE ROUTER
After extraction, check confidence score. Route accordingly.
HIGH CONFIDENCE PATH (>0.90):
– Auto-post to client system
– Log for monthly review
– No human intervention needed
MEDIUM CONFIDENCE PATH (0.75-0.90):
– Send to review queue
– Flag specific uncertain fields
– I check weekly batch (not immediately)
LOW CONFIDENCE PATH (<0.75):
– Immediate notification
– Block posting until reviewed
– Detailed inspection required
THE WORKFLOW NODES
1. Document Parser: Extract text
2. Structured Extraction: Get fields + confidence scores
3. SET NODE: Calculate average confidence
4. IF NODE: Confidence router branches to high/medium/low paths
5. Each branch handles appropriately
THE RESULTS
100 documents monthly processed:
High confidence auto-processed: 82 (82%)
Medium confidence weekly review: 10 (10%)
Low confidence immediate review: 8 (8%)
BEFORE CONFIDENCE ROUTER:
Saturday mornings: 3 hours reviewing all 100 documents
Weekends: Gone
AFTER CONFIDENCE ROUTER:
Saturday mornings: Free
Friday afternoon: 45 minutes batch review (medium confidence only)
Weekdays: 2-3 immediate reviews (low confidence, 10 minutes total)
Time saved: 2 hours 15 minutes weekly = 9 hours monthly = 108 hours yearly
THE CLIENT PERSPECTIVE
All documents process reliably. High confidence posts immediately. Low confidence gets human verification. My time dropped 75% while maintaining quality.
THE LESSON
Don’t manually verify what machines can verify themselves. Trust high confidence. Review exceptions only.
Confidence scores exist for a reason. Use them.
