How we automated an enterprise identity migration for a £15B telecom merger, slashing batch processing time from 4 hours to under 3 minutes with £0 added licenses.
👉 Book a free consulting call with Dhimahi Technolabs: https://dhimahitechnolabs.com
In this case study video, we break down how Dhimahi Technolabs stepped in as Lead Solution Architect for a Tier-1 UK telecommunications giant undergoing a landmark £15B merger. Discover how we eliminated spreadsheet chaos, automated workforce transitions across ~300 business applications, and built an event-driven system natively in Microsoft 365.
📌 What you’ll learn in this breakdown:
– How to architect high-volume batch automation without expensive Power Automate Premium licenses.
– The “Drop-and-Done” CSV ingestion strategy that normalized 3 incompatible legacy schemas.
– How to implement 1-click interactive Outlook work orders for application owners.
– Designing autonomous 8:00 AM SLA monitoring and escalation routines.
– How to onboard new enterprise applications mid-migration without data corruption.
🛠️ Tech Stack:
Microsoft 365, SharePoint Online Modern Architecture, Microsoft Power Automate (Standard Connectors), SharePoint Framework (SPFx), React 18, TypeScript, PnP PowerShell XML, Python, Outlook Actionable Link Work Orders.
📈 Key Results & Metrics:
– 98% reduction in batch turnaround time (from 4+ hours to under 3 minutes).
– 2,745+ enterprise identities migrated across 88 batch files with 0% data corruption.
– ~300 business applications synchronized with automated SLA governance.
– 100% elimination of manual SLA chasing and reminder emails.
– £0 spent on additional software or third-party workflow licenses.
🚀 Building something similar or modernizing mission-critical operations?
Book a free consulting call with Dhimahi Technolabs:
👉 https://dhimahitechnolabs.com
🔔 Subscribe for more enterprise architecture breakdowns, workflow automation blueprints, and real-world case studies from Dhimahi Technolabs.
Timestamps:
0:00 – Introduction & Hook
0:10 – The Manual Spreadsheet Bottleneck
0:25 – Our Event-Driven Solution Architecture
0:50 – Measurable Results & Impact
1:10 – Book a Call with Dhimahi Technolabs
identity migration, Power Automate, SharePoint Online, M365 automation, enterprise architecture, Dhimahi Technolabs, telecom merger, case study, workflow automation, SPFx, React, business process automation, digital transformation, IT migration, zero code bloat
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